Shipping Policy

📦 Shipping Policy

At Nest&Collar, we offer promotional shipping benefits to enhance your shopping experience. Please review the policy below to understand how shipping works when a promo is applied.

🚚 Promotional Free Shipping

We occasionally offer free shipping promotions via discount or promo codes. Here’s how it works:

  • One-Time Use: Promotional free shipping codes are valid for a single use per customer.

  • Eligibility: The code must be applied at checkout to qualify for free shipping.

  • Non-Transferable: Promo codes are tied to the customer account or email and cannot be shared or reused.

  • Not Retroactive: We cannot apply a free shipping code to past orders once they’ve been placed.

📦 Standard Shipping (Outside of Promotions)

If no promo code is used:

  • Shipping fees will be calculated at checkout based on your location and order size.

  • We use trusted carriers to ensure your package arrives safely and promptly.

🕒 Processing & Delivery Time

  • Orders are typically processed within 1–3 business days.

  • Delivery times vary depending on location. Estimated timeframes will be provided at checkout.

🔁 Returns & Exchanges

Please note:

  • Shipping fees (if paid) are non-refundable, unless the return is due to an error on our part.

  • Free shipping from a promo does not apply to exchange shipments.

❗ Important Notes

  • Misuse or multiple use of a shipping promo may result in the order being cancelled or the promo being voided.

  • Promo-based shipping offers cannot be combined with other shipping discounts unless explicitly stated.